Shipping policy

Shipping & Delivery

1. Free Shipping Destinations

We are proud to offer FREE Standard Shipping to the following regions:

• North America: United States, Canada

• Europe: United Kingdom, Select EU Countries

• Asia Pacific: Australia, Japan, South Korea, Singapore

(Note: For locations not listed above, shipping rates will be calculated at checkout.)

2. Turnaround Time 

Every MemoryMint keepsake is made to order with precision and care.

Production usually takes 7–14 business days. After dispatch, tracked shipping usually takes 7–10 business days. Most orders arrive in about 2–4 weeks.

3. Potential Delays 

While we strive to meet these timelines, occasional delays may occur due to holiday peak seasons, customs processing, or unforeseen global shipping factors. Our Promise: If your order is delayed for any reason, we will notify you via email immediately with an updated estimated delivery date. We believe in full transparency.